Course overview
Managing Employee Performance is designed for frontline managers, team leaders and supervisors who are responsible for leading people and delivering outcomes. The program focuses on building the capability to manage performance proactively, address issues early and create a culture of accountability, while ensuring decisions are fair, consistent and aligned to organisational expectations.
About the program
Effective performance management is central to delivering outcomes, maintaining trust and ensuring resources are used responsibly. This program supports leaders to move beyond reactive or inconsistent approaches and build a structured, proactive approach to managing performance.
The program focuses on practical application, equipping managers with the tools and confidence to set clear expectations, have meaningful performance conversations and address issues early. It reinforces the importance of procedural fairness, consistency and sound judgement in all performance-related decisions.
Through real-world scenarios and structured frameworks, participants learn how to manage performance in a way that strengthens culture, supports individuals and protects the organisation.
Learning outcomes
- Understand the foundations of effective performance management
- Build confidence in addressing underperformance early and constructively
- Conduct clear, structured and confident performance conversations
- Apply procedural fairness and defensible decision-making
- Manage performance improvement processes with consistency and clarity
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0.5-1 day
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Face-to-face or virtual workshop
- Leadership, Management & Team Development
Looking to build confident managers who can lead performance effectively?
Let’s talk about how we can support your team.
